Lumina Fine Glass Privacy Policy

This Privacy Policy explains how Lumina Fine Glass B.V. collects, uses and protects personal data submitted through this website.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

By using this website, you agree to the use of necessary cookies that are required for the website to function properly. Optional analytics, advertising pixels and marketing cookies are used only with your consent.

What data we collect

When you contact us through the website, we may collect the information you choose to provide, such as your name, company name, email address, phone number and message content.

The website may also collect basic technical data, such as IP address, browser type, device information and website usage data, to ensure proper website functionality, security and performance.

If you accept optional cookies, analytics and advertising tools may collect limited website usage data, such as page views, interactions, traffic sources and conversion events.

How we use your data

We use the collected data to:

• respond to your enquiry;

• contact you about our products, services or cooperation opportunities;

• provide requested information or a business offer;

• improve the website and ensure its secure operation;

• measure website and marketing performance, if you have accepted optional cookies.

We do not sell your personal data to third parties.

Legal basis

We process personal data based on one or more of the following legal grounds:

• your consent, for optional analytics, advertising pixels and marketing cookies;

• our legitimate interest, to operate, protect and improve this website;

• steps taken before entering into a business relationship, when you contact us or request information;

• legal obligations, where applicable.

Cookies

This website uses necessary cookies to ensure that the website works correctly and securely. These cookies may be used for basic website functionality, security, contact form operation and remembering your cookie preferences.

With your consent, we may also use optional analytics and marketing cookies. These may include advertising pixels, conversion tracking and analytics tools that help us understand how visitors use the website, measure advertising performance and improve our communication.

You can choose between:

Accept all — allows necessary, analytics and marketing cookies, including advertising pixels and conversion tracking.

Only necessary — allows only cookies required for the website to function properly. Analytics cookies, marketing cookies, advertising pixels and conversion tracking will not be used.

You can control or delete cookies through your browser settings. You may also change your cookie preferences through the cookie banner or cookie settings available on the website, where applicable.

Third-party services

We may use trusted third-party service providers for website hosting, contact forms, analytics, advertising, email communication and website security.

If you accept optional cookies, third-party tools such as analytics platforms, advertising pixels or conversion tracking tools may process limited website usage data to help us measure website and marketing performance.

These providers may process personal data only as necessary to provide their services and in accordance with applicable data protection laws.

Data storage

Personal data submitted through the contact form is stored for up to 24 months, unless a longer storage period is required by law or necessary for ongoing business communication.

Technical, analytics and cookie-related data may be stored for different periods depending on the tools and systems used to operate the website.

Your rights

You have the right to request access to your personal data, correction of inaccurate data, deletion of your data or restriction of its processing, where applicable under data protection laws.

You may also withdraw your consent for optional cookies at any time.

To contact us regarding privacy or personal data, please email:

sales@lumina-fineglass.com

Applicable law

This Privacy Policy is based on applicable European Union data protection requirements, including the General Data Protection Regulation (EU) 2016/679 (GDPR).

You can read the official GDPR legal text here:
https://eur-lex.europa.eu/eli/reg/2016/679/oj/eng

Changes to this Privacy Policy

Lumina Fine Glass B.V. may update this Privacy Policy from time to time. The latest version will always be available on this website.